Security & Privacy
Your data security and privacy are our top priorities. Learn how we protect your print shop's sensitive information with enterprise-grade security measures.
Enterprise-Grade Security
We implement industry-leading security measures to ensure your business data, customer information, and print orders are always protected and secure.
Data Encryption
All data is encrypted in transit using 256-bit SSL/TLS encryption and at rest using AES-256 encryption standards.
Secure Infrastructure
Our servers are hosted in SOC 2 Type II compliant data centers with physical security, redundancy, and 24/7 monitoring.
Access Controls
Role-based access controls ensure team members only see data relevant to their responsibilities within your organization.
Regular Backups
Automated daily backups with point-in-time recovery ensure your data is never lost and can be restored quickly if needed.
Privacy Protection
We never sell, share, or access your data for any purpose other than providing our service to you.
Compliance Ready
Our security practices are designed to help you meet GDPR, CCPA, and other data protection requirements.
Privacy Policy
Information We Collect
Account Information: When you create an account, we collect your name, email address, company information, and contact details necessary to provide our service.
Business Data: Information you input into our system including customer data, order details, product information, and other business-related content.
Usage Information: We collect data about how you use our service to improve functionality and provide better support.
How We Use Your Information
We use your information solely to provide, maintain, and improve our print order management service. This includes:
- Processing and managing your print orders
- Providing customer support and technical assistance
- Sending service-related communications and updates
- Improving our platform and developing new features
- Ensuring security and preventing fraud
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. Your data may only be shared in the following limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
- Employee training on data protection and privacy
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your data (subject to legal obligations)
- Export your data in a portable format
- Withdraw consent for data processing where applicable
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you close your account, we will delete your data within 90 days, unless we are required to retain it for legal or regulatory purposes.
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our service after such modifications constitutes your acceptance of the updated policy.
Last Updated: November 10, 2025
If you have any questions about this privacy policy or our data practices, please contact us at info@printoms.com
Questions About Security?
Our security team is here to help. Contact us for detailed security documentation, compliance reports, or any security-related questions.